Service Classes
We said a couple slides back that an installation classifies its work into service classes. Let's look at such classes in more detail...
- A service class is a group of work within a workload with similar performance characteristics.
- A service class always has the following two parameters: (1) importance and (2) performance goal. The latter consists of a response time, velocity, or discretionary value. Discretionary means no specific performance goal.
- A service class might also specify attributes of the following three types: Resource group, CPU Critical, or Storage Critical.
- z/OS has three system-provided service classes:
- SYSTEM -- Used as the default service class for certain system address spaces. It does
not have a goal.
- SYSSTC -- The default service class for system tasks and privileged address spaces. It
does not have a goal.
- SYSOTHER -- As default service class for non-STC address spaces when no
classification rules exists for the subsystem type. It is assigned a discretionary goal.